How long do updates take?
Once I have received a request I will begin processing. If I have all the required information updates have a 24hr turn around time but can take less.
(Remember some requests require “custom programing” so it can take longer)
Can I attach media files and documents?
You can upload different kinds of media files (e.g. .docx, .pptx, .pdf, .jpg, .gif, .txt). If your file size is to large to upload please list in comments so I can send an alternative method.
Can I submit a work order instead?
If you would rather submit a work order you can send an email to [email protected] or call (956) 402 – 4900.